Here at Gibsons, quality products and excellent service continue to be our priority. We are always looking for ways to improve so hearing what you think is very important to us! If you have any feedback, please email us at firstname.lastname@example.org
I had to send you this email to thank you for making very difficult times a little bit easier for my mum and myself. My mum is 72 and from a very early early age we have completed puzzles together. However she was diagnosed with Alzheimer's almost 3 yrs ago and as the weeks go on its getting so difficult. We have about 30 of your puzzles which we've always enjoyed doing but they are very tricky as you can imagine.
I found two 250 piece XL puzzles in a charity shop and we do both twice a week. Sadly for my mum it's like the 1st time she's done them.
Today I looked online and I've ordered 6 more new ones .. I'm really excited for my mum to see them. I just want to thank you for your amazing puzzles .. one happy mum so an even happier daughter. I can't wait for the delivery man!
Ms Hickling, UK. April 2018
Just to let you know we have just finished Le Tour De Yorkshire. It's a very good quality puzzle, as was 'The Air Show', both of which are by Steve Crisp. We liked his puzzles as they had a lot of detail and variation in the colours.
Mr & Mrs Dunmow, UK. March 2018
Thank you for another jigsaw puzzle from this Nicolas Trudgian. As an avid aviation buff I always lookout for his paintings and have just purchased "Spitfire Skirmish".
As an OAP, and in this weather, I look forward to settling down with my puzzle boards (yes plural!) for an hour or two, or three. Far better than watching TV.
Apart from Aviation I prefer the nostalgic themes and absolutely adore Mike Jupp's crazy "I LOVE…" series. Keep 'em coming!!
Mr Wooler, UK. March 2018
I am the House Manager at a retirement development of 40 apartments. Since our opening in August 2016, we have had a puzzle table and complete on average a 1000 piece jigsaw each week. The puzzle table is always a focal point and everyone tries to add a piece.
My homeowners have become jigsaw aficionados as we have tried many makes over the last year and a half, but all agree that Gibsons are the best. They love the images, the thickness of the pieces and the overall quality. Thank you for manufacturing such a great product.
Ms Jolley, UK. March 2018
Since retiring 3 years ago I took up jigsaws and admit that I have only purchased Gibsons' (they are of very high quality in my view) and have thoroughly enjoyed them. However, I have just completed "Summer Saturday at Snow Hill" and found it to be one of the most difficult but at the same time one of the most enjoyable! More of the same please.
Mr Styles, UK. March 2018
I write in praise of your 100XXL jigsaws which I am currently buying for my Mum who is in a residential home. It is very hard to buy adult jigsaws that are good for people with handling or sight difficulties and whose concentration spans are not what they were. We find that these jigsaws can be completed enjoyably in an afternoon or two and are really good for the confidence which is beyond price. I hope very much that you will continue to add to the collection with more and more lovely country/wildlife/landscape scenes as I hope to buy many more.
Ms Evans, UK. February 2018
It was Valentine's Day yesterday and my wife and I settled down to start a jigsaw. We both used to do jigsaw puzzles when we were little, so we thought we would give it a go. We purchased one of your 1000 piece ones and opened it yesterday. What a great evening we had! It was brilliant fun doing it together and we spent a few hours doing the puzzle together and having a sneaky glass of wine or two. We can't wait to finish it and can see Jigsaw Puzzle evening becoming a weekly thing for us!
Mr Bishop, UK. February 2018
I have just completed the puzzle Keep on Dancing, it was quite a challenge but a superb puzzle. Many thanks for the puzzles you continue to supply, they are simply the best. Can’t wait to start the next one!
Mr Taylor, UK. January 2018
Thank you for releasing your four new extra large piece puzzles.
I bought all of them for my elderly mother who has failing sight and she couldn't wait to get started on them.
Also I treated myself to the 1000 piece version of Paw Drops and Sugar Mice, such a great idea to have the two versions.
I cannot wait to see what your designers produce next
Ms Pritchard, UK. January 2018
I have just completed the Newquay Harbour jigsaw, and felt I had to write and tell you how enjoyable it was to do….
I live in Newquay, so that made it special, but I found it very easy and at my age, thats a compliment !
Ms Farhal, UK. January 2018
I bought one of your jigsaws on a whim the other day as I haven't done one for more than 30 years and now I'm hooked! I have already been back for more. Thank you!
Ms H Agarwal, UK. December 2017
I've just enjoyed putting together another great puzzle! There are so many comical scenes in 'I Love Spring', such as where the snowman’s carrot nose has landed after it melted off his face! Thank you for the laughs.
Ms B White, UK. November 2017
I just wanted to thank you for the quality of your product. I am a fan of the Mike Jupp range and recently purchased I love Summer, Autumn and Winter to add to my collection. The thickness of the pieces, print and colour of the picture are second to none.
Ms A Walsh, UK. November 2017
I have just purchased the 4x500 piece jigsaw "Magic of Christmas" as when saw it on your website, I knew had to have it. This is because one of the jigsaws features the family watching the Queen's speech and the young father has a Fair Isle jumper on. My mother knitted that jumper for me, and my then boyfriend at the time (now my husband of over 50 years!) liked it, so I knitted one for him! I am keeping the puzzles for Christmas, but I can't wait to get started on them as always love your nostalgic jigsaws. Myself and my husband are both retired now and have a caravan in Aviemore, so on dull rainy days up there we get out the jigsaws!
Ms S Wood, UK. October 2017
I have just received my very first Gibsons' 1000 piece jigsaw, The Village Toy Shop, and I am blown away by the quality and feel of the puzzle! I love how the pieces feel in your fingers and they interlock beautifully. I will be recommending Gibsons puzzles to everyone! Keep up the great work!
Ms J Muncuso, UK. August 2017
I have been completing puzzles since I was a child which is now 80 years ago! I have just completed the 2016 Limited Edition Christmas Puzzle - it was set up after Christmas Day 2016 on our dining table and I have only just finished it! I have not worked on it for weeks at a time, but having at last finished it, I am left with feelings of both achievement and sadness. It was absorbing and difficult right up to the last piece…a perfect Christmas present!
Mr B Henderson, UK. May 2017
My wife and myself have just finished one of your puzzles that we received earlier this year. It was The Christmas Grotto and we found it one of the most difficult of your puzzles but we really enjoyed completing it. We have always bought your puzzles since we used to live near your offices in Carshalton and continue to do so as they are the best quality you can get. Congratulations on your puzzles and we look forward to doing many more.
Mr Burrows, Norwich. March 2017
I've just completed the I Love Christmas jigsaw by Mike Jupp. All of it was very clear, pieces fitted brilliantly and it was very easy to see when you needed clues to certain areas. I found the whole puzzle entertaining and laughed out loud at random moments when amused by the scenes as I built it. Thank you to all involved- now waiting for my next challenge for Mothering Sunday- such a delight and escape from the world. Thank you.
Ms J Northants, February 2017
I am a disabled pensioner so I spend a lot of time completing 500 piece puzzles. I have been given a box of the four in one “Out & About” with Kevin Walsh as artist. I can not convey to you my absolute joy at this wonderful product. My aim is to make a library of your products, as I will never be bored and will no longer need other brands. Congratulations to your team and well done!
Mrs Baker, West Yorkshire. January 2017
Just to say that we love your puzzles and have just purchased, and completed, the wonderful Salcombe Harbour puzzle. Quite difficult but we like a challenge! We shall carry on puzzling!
We have been coming to Salcombe for holidays for over 40 years, so were so pleased to see this one.
J. Mihalop, Surrey. November 2016.
I am enjoying the first puzzle I have ever had from your company. I am so impressed with the quality of your product compared to that of other companies. It is such a pleasure to again work a puzzle with thick pieces that are easy to pick up and lock together securely, especially the border. I am so irritated by puzzles that have a border that do not interlock completely all way around. Now that I have seen your product I am going to keep a sharp eye out in the future for those from Gibsons.
Thank you very, very much.
D. Nicewarner, Frederick MD, USA. November 2016.
I am writing to you to say I think that your puzzles are very good! Usually, I don’t like 500 piece puzzles but with yours I find that I am having so much fun all the way through it! I think that everyone should get one as they are very good quality!
R. Porter (aged 10), Surrey. September 2016.
I have just rediscovered the joy of jigsaw puzzles after not having done any for very many years. I bought two of yours – Life in the Slow Lane and Grandad’s Workshop as an experiment and the whole family have really enjoyed completing them. They are excellent quality and very interesting pictures – without acres of boring sky! I shall certainly look out for more of your puzzles in future.
C. Baglow, UK. August 2016.
Not having done a jigsaw for more years than I care to remember, I found reference to your Dambusters puzzle through Amazon UK. I enjoyed the experience so much that my wife bought me your Biggin Hill Wing puzzle showing Nicolas Trudgian’s picture of Sailor Malan’s Spitfire as a Christmas present — it is nearly complete!
The quality of the puzzles is superb and likewise the illustrations on the boxes. I can only congratulate you all and thank you for providing so many hours of pleasure.
D. H., West Midlands. July 2016.
I just wanted to say a big ‘thank you’ to you for producing such high quality jigsaws! I just love the pictures that you choose. Being in my late 70s they are so reminiscent of my young past in the 1940s and 1950s and I really do enjoy them! My husband has just bought me Stop me and Buy One, West Country and Flora and Fauna for my birthday and Christmas, so I’m well pleased, with plenty to do now through the winter. Jigsaws are so therapeutic, I love them!
M. Dransfield, West Yorkshire. May 2016.
Just thought I’d let you know that I have had a great time doing your 500-piecer, ‘Hidden Hideaway’. Quite tricky but SOO rewarding and thoroughly enjoyed it – hence this email. Never commented on a jigsaw before, but hey – there’s always a first time!
L. Taylor, Cumbria. Apil 2016.
I’ve just wanted to give some feedback on the your Castle Combe mini Puzzle. As a Christmas gift I was a little worried by the size of the gift under the tree as I had been lead to believe it was a jigsaw puzzle. But what joy it has been, 210 pieces, beautiful illustrated by Terry Harrison, lovely solid box and so perfect to be able to build straight into it. Each piece been a size that was tactile, held lots of detail and cut and joined perfectly. Your Mini Puzzle range might come in a smaller box, but wow the jigsaw inside is just amazing! I can hand on heart say that this jigsaw made my Christmas.
A great big thank you all at Gibsons.
D. Banford, UK. March 2016.
I wanted to say how very much I enjoy doing your jigsaw puzzles. I have a box of 4×500 at present, A Year in the Garden, and have so far finished 3 of them. They are delightful pictures. Thank you for giving me so much pleasure.
J. Packman, Middlesex. February 2016.
I am writing to say how much I have enjoyed working the Flora & Fauna puzzles painted by John Francis. They have really been a delight to do. I know you enclose a fair amount of garden/nature puzzles, eg. Kinkade ones, of which I have a large collection, but the Flora & Fauna designs are some of the best I’ve worked so far. Thank you again.
J. Howe, UK. December 2015.
What a wonderful pastime doing your jigsaws giving me hours and hours of enjoyment and keeping the “old brain box” ticking over. There’s such a wide variety and always interesting, lovely memories.
M. Antrobus, UK. December 2015.
Puzzles are my lifeline as time hangs a bit since I became a widow. I do them at night time, I find myself doing them over and over now and never tiring of them. We particularly liked the Trevor Mitchell/Jim Mitchell ones- the pictures are so realistic. Also liking the traditional ones.
Mrs Hodnett, UK. November 2015.
I would like to pass on my thanks for helping my husband through a tough time in his life. Having been diagnosed with a disease that makes outdoor hobbies difficult to participate in, your puzzles have kept us entertained and we especially enjoy the ‘I Love’ range.
S.Gamhin, UK. October 2015.
Congratulations on your marvellous selection of jigsaw puzzles. I’ve been doing them on and off all my life and now I am a pensioner I have more time on my hands – it’s lovely to sit and relax with such an enjoyable hobby!
P. Murphy, UK. September 2015.
I’ve just started doing jigsaw puzzles after approximately a 15 year break due to eye problems. I used to be crazy about jigsaws all those years ago and now I’m hooked once again as I love the ‘I Love’ series.
Thank you for hours of pleasure.
P. Frederick, UK. July 2015.
Just to let you know, I think Gibsons puzzles are the best and I always recommend them to everybody!
F.Fox, UK. July 2015.
I just wanted to thank Gibsons for the pleasure your jigsaws have given me over the years – I have boxes in every spare cupboard and many of them are from Gibsons. Trouble is, they are like old friends and I can’t bear to part with them – sad or what!
P. Stringer, UK. June 2015.
I’ve just finished piecing together ‘Seaside Silliness’ and really enjoyed completing it! The artwork is endearing and fantastic. It was an enormous challenge and the jigsaw itself was very high quality and completely correct. Thankyou so much for enriching my seaside home.
G. Holmes, UK. May 2015.
I would like to congratulate you on stumping me with one of your jigsaw puzzles. I rarely have difficulty in making a puzzle as it’s one of my favourite hobbies but it took several weeks and attempts to complete ‘Our Royal Family’!
Thank you for the hours of therapeutic fun and frustration with the last jigsaw!
N. Johnson, UK. March 2015
I have just completed your jigsaw puzzle “The Summer Show” by John Francis, and would like to congratulate you on such a fine puzzle. As an 85 year old in the early stages of dementia, I find they are something I can do and have spent lots of happy hours doing many of yours.
I am a qualified engineer who once owned a very successful engineering business and was formerly a trained draughtsman, so therefore also have much admiration for the artists.
My main reason for writing is to say how much pleasure I get doing your jigsaw puzzles – this one was a challenge!
J. Hodgson, UK. January 2015.
I have just completed ‘Waterloo Station’ and when it arrived in the post I was delighted to find it was a Gibsons jigsaw! Of all the jigsaws I do, I find Gibsons the best quality. It was quite challenging to do but when completed looks quite outstanding. Some of my visitors are quite overwhelmed with its magnificence!
R. Felton, UK. December 2014.
I have been making jigsaws since I was a little girl but only just discovered Mike Jupp’s ‘I Love’ range. His work is a delight to complete and I always seem to find something new to look at when I make the jigsaw.
I have just purchased ‘I Love Spring’ and the expression on the bull’s face alone is an absolute delight and enough to life the spirirts on wet winter days. He truly is an artist who understands emotions, circumstances and of course, people.
G. Goodall, Dorset. December 2014.
I would like to let you know how great the 210 piece Mini Gift Puzzles are. I have all 4 in your current range as they are ideal – relatively quick to do, easy to work with as you complete the jigsaw in the box and you’ve even thought to provide a print of the completed jigsaw as I use the lid to put the pieces in!
Thank you for such an innovative idea and please bring some more into the range!
Vikki Small, UK. November 2014.
I have loads of your puzzles and games and my kids were brought up with them. We now use them as a tool with our thirty year old son who had a brain tumour and then a stroke. Your games are great fun and allow us to all get together, my son included.
I also do your puzzles too and swap with my mum who also enjoys them, so thank you and continue doing what you do!
Agnes Shand, UK. November 2014.
I just want to let you know we are very impressed with your customer service. We lost a domino from the deluxe set and were very upset and you very kindly sent us a complimentary replacement.
Thank you so much it has restored our faith in what made Britain great – good service!
Maggie Paiton, UK. September 2014.
I thought that you might like to hear how my elderly mother enjoys playing Shut The Box. When I say elderly I actually mean that she is 103. What makes your game so unique is that although she is almost blind because of macular degeneration, she is still just able to see the large numbers on the drop down tablets. The only change I’d made is to get some much larger dice. Her mental arithmetic skills have always been amazing especially now that she is over a hundred. With not being able to see or hear very well this game is a life line to her which she looks foreword to when we visit her in the care home. In fact one of the care staff has borrowed it to help stimulate another elderly person in the home. I hope that you find this encouraging – keep up the good work with these imaginative products!
Doug Moore, UK. August 2014.
Having bought Gibsons puzzles for years, regarding them among the best, I feel I must now write and say how delighted I am to find your customer service so good and so prompt.
H. Shawyer, Wiltshire. July 2014.
We have tried lots of other puzzles, but have found Gibsons are the best…
W. Streeton, Luton. June 2014.
I now have four puzzles from your company and will certainly buy more. It is nice to know that a British company is still with us and values their customers, because that is how I felt- valued. Please keep going as a company - we need you.
R. Stafford, Coventry. March 2014.
I have brought your puzzles for some years now and have always found them to be excellent and of good quality.
S. Everett, West Sussex. March 2014.
I started “Gibsons – Grandad’s Attic.” When I opened the bag of puzzle pieces and there was little or no puzzle dust, I knew I had a quality puzzle. I really like the size of the picture on the box and that there isn’t anything (like words…) covering it. The pieces are cut so well and are so thick. I am very pleased with this puzzle! Thank you for helping me keep my sanity.
M.Spicer, N.Ireland. February 2014.
Sometimes in life it’s nice to get a “pat on the back” – and I just wanted to say thank you to everyone who made the puzzle called Meadow Farm. I've just finished it – and it was really fun to do and got a few of my friends involved too and it has helped this dreary winter along.
C. Clowe, North Hampton. December 2013.
I enjoyed very much completing ‘The Great British Pub.’ A lovely, lovely puzzle which I enjoyed very much! It look me nearly 8 weeks to complete and helped me through the winter as I live alone.
Just a few words of sincere thanks for your puzzles. We are at present tackling ‘Cheese & Chutney’ and it is proving more difficult than first expected, but we both like a challenge! Please keep up the good work, and once again thank you so much for making two ‘oldies’ happy.
J and J Ramsay, Barton-on-Humber
I really enjoy your puzzles, especially as I am 88 and disabled they give me great pleasure to ‘work things out’ and when I have completed them a few times I take them to my church on their Fete days. Thank you.
P.Batman, Great Yarmouth
I have just received the 2000 piece jigsaw called ‘Lamplight Brook’ and I have never been given such a beautiful jigsaw. Sometimes, it may take around four or five months to complete a Thomas Kinkade puzzle of 1000 pieces, so this 2000 piece will take me longer, but I will complete it and enjoy every piece I put together. Your puzzles are my life since my husband past away, and once they get completed they will never be broken up. So once again, and big thank you from me.
J.Daniels, North Wales
I have just completed your jigsaw, The Queen’s Diamond Jubilee, and felt I had to write and tell you how much I enjoyed making it. The picture is lovely and the bits are well made and sturdy.
R. Green, Caithness
I so love your puzzles and have quite a collection. In fact I have a whole room dedicated to housing them. Many of my friends borrow or swap them and I am always excited to see new puzzles as they are released. Thank you for giving me such an absorbing hobby! To start building each puzzle is like beginning a journey to a holiday destination, the completion of which has given the most satisfaction, stimulating the desire for another!!
E. Jones, Southampton
I have just received my ‘I Love London’ jigsaw and was so delighted. I now have all the ‘I Love’ series which are redone. You puzzles are the best quality. Thank you very much.
Your company has to be congratulated on the quality of your service and products.
Thank you for your wonderful service. I am a jigsaw fanatic and I will always continue to purchase your products.
A. Peverret, Trowbridge
I have recently received my ‘Diamond Jubilee’ puzzle. It is so colourful with wonderful pictures of the Queens reign. My fingers are itching to start it!
Thank you for the jigsaw puzzles, we have taken 3 of your puzzles on holiday with us thank goodness we had them. It kept us entertained here in Weymouth, as it never stopped raining and wind kept going all day yesterday!
M. Gold, Essex
> I just want to thank you for your jigsaw puzzles. They have kept my husband happy through his retirement from work. I bought the first one as a “stocking filler” at Christmas, and now average one a fortnight! Please keep the supply coming. Again, many thanks for your interesting, attractive, and reasonably priced 1000 piece puzzles.
S. Potter, Surrey
I have just received the 1000 piece ‘Our Royal Family’ 60th Anniversary Coronation puzzle as a gift for my 63rd Wedding Anniversary. I have been doing your jigsaws since I retired in 1986 and it is a great hobby of mine. I must say that this one I have just finished was one of the best I have ever done and I am keeping it on the board for many others to see in the future. I look forward to doing many more, always of your jigsaws for I think they are very good.
R. Martin, Suffolk
Just a few words to say how much I enjoyed doing your puzzle ‘I Love Britain.’ What lovely colours and it must have taken a lifetime to plan; a proper tribute to what Britain has achieved and the history.